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How dlbazaar Handles Your Personal Data

At dlbazaar, we take your privacy seriously — this page explains exactly what data we collect when you open an account, how we use it, and the rights…

Data collected only as neededUPI & Paytm transactions securedYour right to access or delete dataNo third-party sale of your informationIndia-specific data handling
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dlbazaar How dlbazaar Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is handled, want to exercise a data right, or need to report a concern, our dedicated privacy contact paths are open around the clock. We aim to acknowledge your request within 24 hours and resolve it within the timeframe required under applicable rules.

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Privacy Email

Send a detailed request to our privacy team via email. Include your registered account identifier so we can locate your data promptly and respond within the required timeframe.

Live Chat Support

Open the live chat window inside your dlbazaar account dashboard. Our agents can log a formal privacy request on your behalf and escalate it directly to the data handling team.

In-App Help Centre

Navigate to Help in the dlbazaar app, select Privacy and Data, and submit your request through the structured form. You will receive a ticket reference number for follow-up.

HOW WE PROTECT YOUR DATA

Our Data Handling and Security Practices

We apply a layered approach to protecting your personal data — from encrypted connections during UPI deposits to strict internal access controls on account records.

Encrypted Account Security

All data exchanged between your device and dlbazaar is protected by TLS encryption.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit.

Data Retention Schedule

Account data is held for as long as your account is active.

Payment Data Handling

When you deposit via Paytm or PhonePe, only the transaction reference and amount are logged on our side.

Your Right to Access and Correct

You may request a copy of all personal data we hold about you.

Third-Party Data Sharing

We do not sell your personal data to third parties. We share data only with payment processors like UPI networks…

Frequently Asked Questions on Our Privacy Policy

Below are the questions our account holders ask most often about data collection, usage, storage and their individual rights. If your question is not answered here, reach out through any of the contact paths listed above.

We collect your name, email address, mobile number, date of birth and a government-issued ID reference for verification. Device data such as your IP address and operating system is also logged for security and fraud-prevention purposes.

Only the transaction reference number, amount and timestamp are stored on our servers. The actual UPI handle or Paytm wallet credentials remain within those payment networks — dlbazaar never holds your full payment credentials in our database.

Yes. Submit a data-access request via email or through the in-app Help Centre. We will compile your account records, transaction history and any communications we hold, then deliver them to your registered email within the timeframe required by applicable rules.

Contact our privacy team by email or live chat and request account closure plus data deletion. We will erase data that is not subject to a legal retention obligation, and confirm completion to your registered email address once the process is done.

We share data only where necessary: with UPI, Paytm and PhonePe networks to process your transactions, with identity-verification services to confirm your account, and with authorities when legally compelled. We do not share or sell data for advertising or marketing purposes.

We use essential session cookies to maintain your login, and optional analytics cookies to monitor page performance. You can accept or decline non-essential cookies via the cookie banner shown on your first visit, or adjust choices later in your browser settings.

Reach out to our privacy team by email first — include your account ID and a brief description of the concern. If you are unsatisfied with our response, you may escalate the matter to the relevant data-protection authority in your jurisdiction where local law permits.

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